Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "sekuli," "we," "us," "our" refers to the sekuli platform and its operators.
• "You," "your," "player," "user" refers to any individual who registers an account and uses sekuli services.
• "Account" means the personal gaming account created by you on the sekuli platform.
• "Services" refers to all online sports betting, casino gaming, and related services offered by sekuli.
• "Website" refers to the sekuli platform accessible at https://sekuli.cam and all related mobile interfaces.
• "Bonus" refers to any promotional credit, free bet, cashback, or other incentive offered by sekuli.
• "KYC" means Know Your Customer verification procedures requiring identity document submission.
• "WIB" means Western Indonesia Time (UTC+7), the primary timezone for sekuli operations.

2. Eligibility & Account Registration

2.1 Age Requirement

You must be at least 21 years of age to create a sekuli account and use our services. By registering, you confirm that you meet this age requirement. sekuli reserves the right to request proof of age at any time, and failure to provide valid documentation will result in account suspension until verification is completed.

2.2 Jurisdictional Eligibility

sekuli services are intended for users in Indonesia and select international jurisdictions where online gambling is legally permitted. You are solely responsible for determining whether your use of sekuli services complies with applicable laws in your jurisdiction. By using our services, you represent that online gambling is legal in your location or that you accept full responsibility for accessing our platform.

2.3 One Account Per Person

Each individual may create and maintain only one sekuli account. Creating multiple accounts (duplicate accounts, multi-accounting) is strictly prohibited and constitutes grounds for immediate account closure with forfeiture of all funds and bonuses. sekuli employs sophisticated fraud detection systems to identify duplicate accounts based on personal information, payment methods, IP addresses, device fingerprints, and behavioral patterns.

2.4 Accurate Information Requirement

You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information. Providing false information, using someone else's identity, or registering under a fictitious name is prohibited and will result in account closure. Your registered name must match the name on your identity documents and payment accounts.

2.5 Restricted Persons

The following individuals are prohibited from creating sekuli accounts or using our services:

• Persons under 21 years of age
• Individuals residing in jurisdictions where online gambling is explicitly illegal
• Persons who have previously been excluded from sekuli or other gambling platforms
• Employees of sekuli, gaming software providers, payment processors, or their immediate family members
• Individuals who have voluntarily self-excluded through responsible gaming programs

3. Account Security & Verification

3.1 Password Security

You are responsible for maintaining the confidentiality of your sekuli account password and for all activities that occur under your account. Choose a strong, unique password that you do not use for other websites. Never share your password with any third party. sekuli will never ask you to disclose your password via email, phone, or live chat. If you suspect unauthorized access to your account, change your password immediately and contact customer support.

3.2 KYC Verification Process

Before processing your first withdrawal, sekuli requires identity verification (KYC) to comply with anti-money laundering regulations and protect against fraud. You must submit clear, legible copies of the following documents:

• Proof of Identity: Indonesian KTP (national identity card) or valid passport showing your full name, date of birth, photograph, and ID number.
• Proof of Address (if requested): Recent utility bill, bank statement, or government document dated within the last 3 months showing your registered address.
• Payment Verification (if requested): Screenshot or photo of your bank account, e-wallet, or payment card showing your name and account number (you may obscure the middle digits for security).

KYC verification typically takes 24-48 hours. Withdrawals will be held pending successful verification. Accounts that fail to complete KYC verification within 30 days of registration may be suspended.

3.3 Account Security Measures

sekuli implements multiple security measures to protect your account, including SSL encryption, secure session management, and fraud detection systems. However, you also bear responsibility for account security. Log out after each session, especially on shared or public devices. Enable two-factor authentication (2FA) if available. Report any suspicious activity to customer support immediately.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

sekuli accepts deposits via the following Indonesian payment methods:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

All transactions must be conducted in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000. Deposits are typically credited instantly, though bank processing times may occasionally cause delays during non-business hours or Indonesian public holidays.

4.2 Own Funds Requirement

You may only deposit funds that belong to you personally and originate from legitimate sources. Third-party payments (deposits made from another person's bank account, credit card, or e-wallet) are strictly prohibited. The name on your payment method must match the name on your sekuli account and identity documents. Violation of this rule will result in deposit rejection, withdrawal refusal, and potential account closure.

4.3 Withdrawal Processing

Withdrawal requests are processed within 15 minutes during business hours (09:00-21:00 WIB) for verified accounts. First-time withdrawals require KYC verification completion and may take up to 48 hours. The minimum withdrawal amount is Rp 100,000. Withdrawals must be made to a payment method registered in your name. You cannot withdraw to third-party accounts.

4.4 Withdrawal Restrictions

Withdrawals are subject to the following conditions:

• You must complete any active bonus wagering requirements before withdrawing bonus funds.
• Deposits must be wagered at least once (1x turnover) before withdrawal to comply with anti-money laundering policies.
• Withdrawals may be delayed for additional security verification if unusual activity is detected.
• sekuli reserves the right to request additional documentation before processing large withdrawals (typically above Rp 50,000,000).

4.5 Fees and Charges

sekuli does not charge deposit or withdrawal fees. However, your bank or payment provider may impose their own transaction fees. Currency conversion fees do not apply as all transactions are conducted in IDR. You are responsible for any fees charged by third-party payment processors.

5. Bonuses & Promotions

5.1 Bonus Terms Overview

sekuli offers various bonuses and promotions including welcome bonuses, deposit match bonuses, cashback, free bets, and loyalty rewards. Each bonus is subject to specific terms and conditions which are displayed on the promotional page. By claiming a bonus, you agree to the terms of that specific promotion in addition to these general Terms & Conditions.

5.2 Wagering Requirements

Most bonuses require wagering (turnover) before associated winnings can be withdrawn. Wagering requirements specify how many times you must wager the bonus amount or combined deposit and bonus amount. For example, a Rp 1,000,000 bonus with 3x wagering requires Rp 3,000,000 in total bets before withdrawal. Different games may contribute differently toward wagering requirements (e.g., slots 100%, table games 10%). Check each promotion's specific terms for wagering contribution rates.

5.3 Bonus Validity Period

Bonuses typically have a validity period (e.g., 30 days from issuance). You must complete wagering requirements within this period or the bonus and associated winnings will expire and be removed from your account. Time limits vary by promotion and are stated in the specific bonus terms.

5.4 Maximum Bet Limits During Bonus Play

When playing with bonus funds, a maximum bet limit applies (typically Rp 50,000 per bet or 10% of the bonus amount, whichever is lower). Exceeding the maximum bet while using bonus funds may result in forfeiture of the bonus and any associated winnings. This rule prevents bonus abuse through high-variance betting strategies.

5.5 Bonus Abuse Policy

sekuli strictly prohibits bonus abuse, which includes but is not limited to:

• Creating multiple accounts to claim the same bonus multiple times
• Colluding with other players to manipulate bonus outcomes
• Using betting patterns designed to exploit bonus terms (e.g., hedging opposite outcomes)
• Depositing solely to claim bonuses without genuine intent to play

Suspected bonus abuse will result in immediate cancellation of bonuses, forfeiture of winnings, and potential permanent account closure. sekuli's decision on bonus abuse cases is final.

5.6 Right to Modify or Cancel Promotions

sekuli reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. In the event of promotional errors (e.g., incorrect bonus amounts credited), sekuli reserves the right to correct the error and adjust account balances accordingly.

6. Betting & Gaming Rules

6.1 Sports Betting Rules

All sports bets are subject to sekuli's sportsbook rules, which cover bet acceptance, settlement procedures, void/cancelled events, postponed matches, and result determination. Bets are settled based on official results as determined by the relevant sports governing body (e.g., FIFA for football, FIBA for basketball). If an event is abandoned or cancelled, bets are typically voided and stakes refunded unless otherwise specified in sport-specific rules.

6.2 Live Betting Terms

Live in-play betting odds update in real-time based on match events. Bets are accepted subject to odds and availability at the moment of placement. Due to live feed delays, bets may occasionally be placed after a significant event (goal, point scored) has occurred. sekuli reserves the right to void bets placed after such events at our discretion. Live betting requires stable internet connection; connection issues are your responsibility.

6.3 Casino Game Rules

All casino games (slots, table games, live dealer games) operate according to their individual game rules as provided by the game software developer. Game rules are accessible within each game interface. Return to Player (RTP) percentages are displayed in game information and represent long-term theoretical returns, not guarantees for individual sessions. All games use certified Random Number Generators (RNG) to ensure fair outcomes.

6.4 Bet Cancellation and Voiding

Once a bet is confirmed, it generally cannot be cancelled. However, sekuli reserves the right to void bets in the following circumstances:

• Obvious pricing errors (e.g., odds displayed significantly different from market consensus)
• Technical malfunctions or software errors
• Events affected by match-fixing or corruption
• Duplicate bets placed due to system errors
• Bets placed after an event has already concluded

6.5 Winnings and Payout Limits

sekuli establishes maximum payout limits per bet, per day, and per month to manage risk. These limits vary by sport, market type, and player VIP tier. Standard maximum payouts are typically Rp 100,000,000 per day for sports betting and Rp 50,000,000 per slot win. Higher limits may apply to VIP accounts. Maximum payout information is available in your account dashboard.

7. Prohibited Activities

The following activities are strictly prohibited and constitute grounds for immediate account closure, fund forfeiture, and potential legal action:

7.1 Fraudulent Behavior

• Using stolen credit cards, bank accounts, or e-wallets
• Providing false identity documents during KYC verification
• Engaging in credit card chargebacks or payment reversals after wagering
• Money laundering or using sekuli to transfer funds between individuals

7.2 Unfair Play

• Collusion with other players to gain unfair advantage
• Using bots, automated betting software, or scripts
• Exploiting software bugs or technical glitches for profit
• Arbitrage betting (taking advantage of odds discrepancies between platforms)
• Syndicate betting or professional betting ring activity

7.3 Account Abuse

• Creating multiple accounts (duplicate accounts)
• Allowing third parties to use your account
• Selling or transferring your account to another person
• Sharing accounts among multiple users

7.4 Abusive Conduct

• Harassing, threatening, or abusing sekuli staff or other players
• Using offensive language in chat or communications
• Making false accusations or complaints
• Attempting to damage sekuli's reputation through defamatory statements

8. Limitations of Liability

8.1 Service Availability

sekuli strives to provide uninterrupted service but does not guarantee that the website or services will be available at all times. The platform may be temporarily unavailable due to maintenance, technical issues, network problems, or circumstances beyond our control. sekuli is not liable for any losses resulting from service interruptions, and no compensation will be provided for downtime.

8.2 Technical Issues

In the event of technical malfunctions, software errors, or data transmission problems, sekuli reserves the right to void affected bets and refund stakes. We are not liable for losses caused by:

• Internet connection failures or slow connectivity
• Device malfunctions or incompatibility
• Browser issues or outdated software
• Third-party payment processor failures
• Force majeure events (natural disasters, wars, pandemics, government actions)

8.3 Financial Losses

You acknowledge that gambling involves financial risk and you may lose money. sekuli is not responsible for any financial losses you incur through use of our services. You gamble at your own risk and should only wager money you can afford to lose. sekuli does not guarantee winnings and all gambling outcomes are based on chance, skill, or sports results beyond our control.

8.4 Third-Party Content

sekuli is not responsible for the accuracy of sports statistics, live scores, or other data provided by third-party content providers. While we strive to use reliable data sources, errors may occasionally occur. Bets are settled based on official results from sports governing bodies, not third-party statistics.

8.5 Maximum Liability

To the fullest extent permitted by law, sekuli's total liability to you for any claims arising from your use of our services shall not exceed the amount of your account balance at the time of the event giving rise to the claim, or Rp 10,000,000, whichever is lower.

9. Dispute Resolution

9.1 Contacting Customer Support

If you have a complaint or dispute regarding your sekuli account, bet settlement, withdrawal, or any other matter, you must first contact our customer support team via live chat, email, or WhatsApp. Provide detailed information about your complaint including account username, transaction details, and specific issue description. Our support team will investigate and respond within 48 hours.

9.2 Escalation Process

If you are not satisfied with the initial customer support response, you may escalate your complaint to our disputes department by emailing [email protected] with "ESCALATED COMPLAINT" in the subject line. Include all previous correspondence and supporting evidence. Escalated complaints are reviewed by senior management and typically receive a response within 7 business days.

9.3 Final Decision

sekuli's decision on all disputes is final and binding. We will make every effort to resolve disputes fairly based on our terms and conditions, applicable game rules, and industry standards. However, our interpretation of rules and determination of outcomes shall be conclusive. Continued use of sekuli services after a dispute resolution indicates your acceptance of the decision.

9.4 Evidence and Documentation

sekuli maintains comprehensive logs of all account activities, bets placed, game outcomes, and transactions. In the event of a dispute, our records shall be considered the authoritative source. Screenshots, videos, or other user-provided evidence will be considered but do not supersede our system records. We reserve the right to request additional documentation to support your claim.

10. Governing Law & Miscellaneous

10.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which sekuli is licensed. To the extent permitted by law, any disputes arising from these terms shall be resolved through arbitration rather than court litigation.

10.2 Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

10.3 Amendments

sekuli reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with a revised "Last Updated" date. Your continued use of sekuli services after changes are posted constitutes acceptance of the amended terms. We encourage you to review this page periodically.

10.4 Assignment

You may not transfer or assign your rights or obligations under these Terms & Conditions to any third party. sekuli may transfer or assign its rights and obligations to a successor entity in the event of a merger, acquisition, or sale of business.

10.5 Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any specific game or promotion terms, constitute the entire agreement between you and sekuli regarding your use of our services. These terms supersede any prior agreements, communications, or understandings.

10.6 Contact Information

For questions regarding these Terms & Conditions or any other aspect of sekuli services, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the sekuli website
• Customer Support Hours: 24 hours a day, 7 days a week (WIB timezone)